You love it.
We cover it.
Simple, hassle-free protection
for the home styles you love
Product Protection Benefits
Extended Coverage
Extend the life of your manufacturer
warranty in case of a mechanical
or electrical failure.
Accidental Damage
Accidents can happen. Your Ashley
furniture is covered for repairs
or replacements if they do.
Peace of Mind Promise
If you don’t use product protection, Ashley's Peace of Mind Promise
allows you to put the cost towards a future purchase.
$0 Deductible
Hassle-Free Claims
24/7 Online Service
$0 Deductible
Hassle-Free Claims
24/7 Online Service
*Limitations and exclusions apply. Read the terms and conditions
Why Add Product Protection?
Ashley offers simple and affordable product protection, providing coverage for your purchase even after the manufacturer’s warranty expires.
Ashley offers accidental damage protection for indoor and outdoor furniture, and mattresses, starting from day one of your purchase. We also offers extended product protection for appliances and power bed bases, protecting your purchase even after the manufacturer warranty expires
Product Protection Coverage
Indoor & Outdoor Furniture
5 years of hassle-free product protection.
Accidental damage covered from day one.
What's Covered
- Stains caused by food, drink, human and pet fluids, and more.
- Burns and heat marks not caused by fire
- Punctures, cuts, tears, or rips
Mattress
10 years of hassle-free product protection.
Accidental damage covered from day one.
What's Covered
- Cuts, tears, or rips
- Punctures
- Burns not caused by fire
Power Bed Base
10 years of hassle-free product protection.
Starts as the manufacturer warranty ends.
What's Covered
- Frames
- Welds
- Mechanical failure
- Electrical failure
Appliances
4 years of hassle-free product protection.
Starts as the manufacturer warranty ends.
What's Covered
- Food spoilage resulting from failure
- Electrical components
- Failed motor
- Heating elements
How It Works
Live it up at home with peace of mind knowing your investments are covered. Ashley offers product protection that continues your coverage after the manufacturer’s warranty expires through your chosen coverage term. Depending on the product, your product may be covered from accidental damage starting on day one through your chosen coverage term.
Filing a claim is simple!
You will need either your contract ID, email address, or other identifying piece of information.
Visit ashleyhomestore.ca and click “Chat Now”, or call (800) 737-3233.
You will need either your contract ID, email address or other identifying piece of information. Visit ashleyhomestore.ca and click “Chat Now”, or call (800) 737-3233.
Alternatively, you can click on the link below for questions or click “Start a Chat” to file a claim.
Alternatively, you can click on the link below for questions or click “Start a Chat” to file a claim.
Customer Testimonials
Hear what our happy customers have to say:
"Just gives an extra feeling of security and comfort knowing that I am covered for a longer period of time."
Cris
"I am beyond happy with my experience. I can't believe how easy it was for me to get a replacement.
Truly amazing!"
Cristopher
"Gave me the confidence to purchase worry free."
Evelio
Frequently Asked Questions
Why should I add Product Protection?
Ashley offers a seamless protection experience that provides added peace of mind. Enjoy your covered product without worry.
What if I need to return my product?
If you return your product, Ashley will request your contract be cancelled and will work with their partner to get you a refund (less any claims costs).
Does Product Protection cover accidental damage?
Yes. For most eligibile items including indoor furniture, outdoor furniture, and mattresses.