Customer Service

WE'RE HERE TO HELP

Your purchase is only the beginning of your journey with us. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. After all, we're here to offer you a better experience.

If you have questions about our customer service or need assistance, please contact us at service@ashleyhomestore.ca or at 1.800.737.3233.

OUR GUARANTEE

You've picked the right piece of furniture, the right appliance or the right mattress for you and you can't wait to get it into your home. Whether delivery or pick up, you deserve to receive your pieces in showroom condition. So we provide a one-year guarantee against manufacturing defects. That means if it's not in the condition you expect, we will repair it for you. This way, you can be confident your pieces will be just as beautiful as you expect.

"As is" and final sale items are sold in the condition they are in so the showroom guarantee does not apply.

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