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Ashley HomeStore | Whitby, ON L1N 9L4
Ashley HomeStore Whitby, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Jay and the manager were so professional and friendly. They handled all our queries and share some advices with us. Amazing I would say.
great furniture..awesome delivery guys too!
A great couch, and quickly a courteously delivered!
Very friendly staff, forgot her name
Three years ago I bought a lovely L shaped couch from Ashley in Belleville because I was living there at the time. Since then, I've moved to Newcastle ON, now moving to Port Perry. I have found that my couch is not functional being an L shaped couch and called the closest Ashley Home Store which is Whitby ON, I also bought a large dresser from this location, to ask about making the long cushion into the same size as the other two cushions. The woman I spoke to said they just order the cushion by the order # on my receipt (which I do not have anymore...I bought it three years ago) and I truly felt this person, if dealing with customers should speak in English, it was very broken English and could not understand her, I'm good at understanding accents and have dealt with the public in a kindly of course but this was way far "not going good". So nothing was helpful from this location in Whitby. A week later my husband tried, I heard him on the phone, and this sounded like the same voice only using much better English. In the end she told him a technician would call him regarding the altering of the cushion. It has been well over a week. No call from the technician. Very bad customer service for the amount of money I've spent. You do not deserve a good review from me if Ashley Home Store in Whitby ON can't be good to us!
What a super team. There were extremely helpful, from the sales staff to the manager . If there was an 10 star rating it would be 11. Thank you for all your help. See you soon.
The lady that helped us with our purchase was amazing kind friendly and knowledgeable about our product we purchased she needs a raise great job thank you we will be dealing with this lady again.
My experience with Ashley furniture from starts to finish was incredibly disappointing. For a large company that supposed to pride themselves on complete satisfaction they failed. We purchased a $10,000 leather (so we thought) furniture set on sale. We were told by the salesman it was genuine leather and got the extended warranted in case something went wrong. Less than 1 1/2 years after receiving our chairs they have begun to flake and peel. Warranty department said this is normal were and tear and would not do anything to help as the product was not real leather. They suggested we buy a new chair or arm for the chair which turns out they don't even sell the piece. Don't be fooled into buying their products if you expect them to stand behind them. Much better place to buy for less like Structube. I was contacted by Ashley, they were going to investigate as seen below in their response and sent them information - No Response. It appears that the response from Ashley's on this form was just to give the appearance that they care as I continue to hear nothing from them in response to my warranty claim - disappointing.
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