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Ashley HomeStore | London, ON N6L1A9
Ashley HomeStore London, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
We had a wonderful experience at the Ashley Store in London Ontario. Alex was extremely helpful, answered all of our questions and provided sufficient information for us to make an informed decision. Store manager Stephanie was also excellent to deal with. Stephanie was very encouraging of Alex who is new- We will definitely return for further purchases. I highly recommend shopping at the Ashley store in London, Ontario. Customer service is 5 star plus. Excellent merchandise and prices as well.
We were very please with there service ,we are enjoying are new furniture ,we will recommend to anyone ,Thank You
Great service. Wasn’t hounded at all during visit but when I did ask for service it was excellent.
Excellent service and very friendly and helpful staff! We found our dining room and sectional couch here, and our agent worked hard to get us a good deal and timely deliver. Would recommend!
Sales man was very professional and helpful. Highly recommend !
Our sales associate was phenomenal and we truly appreciated her assistance, we are however not so happy with the quality of the furniture. The material has all pulled apart along the seam where the arm joins the back. : ( I appreciate the review response but would now appreciate a response to the email you requested I send regarding the issue with the quality of the furniture.
Great job 👏 5 star service would recommend dealing with you for future purchases excellent customer service and delivery
About a year ago my partner and I were searching for a couch. After searching around multiple stores we stopped at Ashley where we thought we found the perfect couch. The sales experience was great. There was no pressure while we shopped at the store. The salesman we had was great and worked with us to put a deposit down and order the couch. After the purchase is where the problem started. We were told by the sales man that once the couch arrived to inspect it and get back to him within 48 hours if there were any issues. The couch arrived and there seemed to be some pulling from threads due to delivery or packaging. I sent texts, emails and even called the salesman but no response. In the end it was minor so we let it go. We've had the couch for over a year now and within the first 6 months the cushions had lost all their structure so you could feel the frame of the couch when you sit. There are two of us who use the couch unless we have freinds over. These cushions are not in a family home being jumped on by kids or dogs. When the cushions were so bad I brought it up with support and they said unfortunately the warranty was 11 days past due and we'd have to buy new cushions if we had any issues. Now if we had the couch for 5 or 10 years and experienced these issues I'd be okay with it. But to have to buy new cushions that will probably be extremely marked up on a $3000+ couch after only a year is very disappointing. I would recommend you shop anywhere else. Yes their furniture looks great. But they're very poorly built. I had a cheap Ashley couch 10 years ago and was upset that it broke after a year. Nice to see they haven't changed and their pricier pieces are just as cheaply built. UPDATE: I followed up with the customer service team that responded to this message. It's been over 10 days now and they have yet to respond. So it seem like if you do have a concern, they do not care they just respond to save face.
I recently had the pleasure of working with Shivani when purchasing furniture, and I couldn't be happier with the experience. Shivani's knowledge of the products was impressive, and she went above and beyond to ensure I found exactly what I was looking for. Her professionalism, patience, and friendly demeanor made the whole process enjoyable. I highly recommend working with Shivani for all your furniture needs! The delivery of the items was timely and efficient. Delivery team of Kirk & Bleo is extremely courteous and professional. 2nd delivery made today, exactly as promised at the scheduled time. Thanks Mike! Wonderful experience, keep it up Ashley London!
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